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20 March 2025

IT Helpdesk: Windows 10

BC Technologies

BC Technologies

Grant Emery from BC Technologies explains how Windows 10’s end of life will affect you

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As technology continues to evolve, software companies periodically update their systems, phasing out older versions. This year, the end of life for Microsoft Windows 10 will be in October. For those not familiar with operating systems, understanding what this means and how to prepare is crucial to ensure your computers remain safe, functional and easy to use.

When an operating system reaches its end of life, Microsoft will no longer provide support for it. This includes security updates, without which it becomes easy
for viruses and other threats to endanger your machine. And if you have a problem
with your PC, Microsoft will no longer help you if your PC is still using Windows 10
after its end of life.

Windows 10 will officially reach its end of life on 14 October. From that date, it will
no longer receive the updates it needs to stay secure.

Why is this important?

Using the most up to date operating system is essential to ensuring the safety and security of your device. Here are some important considerations. Once Windows 10 reaches its end of life, any vulnerabilities discovered after that date will not be fixed by Microsoft. This can leave your computer at risk of malware, scams and other cyber threats. These risks can be particularly concerning if you use your computer for banking, shopping or staying in touch with loved ones.

Many modern applications, websites and software updates will eventually stop supporting older versions of Windows. If your system is running Windows 10 after October, you might find that new programs or online services won’t work properly, limiting your PC’s usefulness.

To avoid these issues, upgrade to Windows 11, which offers improved security and enhanced performance. The upgrade process can be straightforward, especially for those using relatively new computers; older devices might need extra attention. If your computer does not have powerful enough hardware to run Windows 11, you may have to buy a new one.

An easy way to check this is to download and run the Microsoft PC Health Check app. This will scan your device to determine its hardware strength and age,
and inform you if your PC is capable of running Windows 11

Benefits of upgrading

The idea of upgrading may sound like an overwhelming prospect, but there are many benefits to moving to Windows 11:

1. Improved security: Windows 11 includes enhanced security features such as better encryption and protection from malware – important for older users.
2. Simplified interface: Windows 11 hasa streamlined, modern interface with larger icons and more accessible settings, making it easier to use.
3. Better performance: The new system is designed to be faster and more efficient, offering a smoother experience, especially on newer devices.
4. Better accessibility features: Windows 11 offers magnification tools, voice recognition and easy-to-read text options, which can be helpful for people with visual impairments or other accessibility needs.

October might seem a long way off, but it’s important to prepare now, especially for older users needing extra support. Upgrading to Windows 11 or buying a new computer can help keep your system secure, functional and easy to use. And you don’t have to navigate this alone – reach out to family members or tech professionals to help you continue enjoying the benefits of technology safely and confidently.

MEMBER QUESTIONS & ANSWERS

QUESTION: When I send emails, I would like to know if the mail has been opened. Is there a program I can use to achieve this?

ANSWER: This depends entirely on your mail client. For example, Yahoo mail does not have this feature. However, you can use the Microsoft Outlook program if you have your email address signed into this app. If you click ‘New Email’, then go to Options, you will see the checkbox for a read receipt. The recipient of your email may need to approve the read receipt before you’re notified – and getting a read receipt doesn’t always mean the recipient read your message either

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